Despegar.com, Corp. Ordinary Shares (DESP)
Frequently Asked Questions About Despegar.com, Corp. Ordinary Shares (DESP)
Does Despegar.com have a loyalty program?
Yes, Despegar.com has a loyalty program that rewards customers for their bookings. Members can earn points for each transaction, which can be redeemed for discounts on future purchases or exclusive offers, enhancing customer retention and loyalty.
Does Despegar.com have a mobile app?
Yes, Despegar.com offers a mobile app that allows users to search for and book travel services conveniently from their smartphones. The app provides a user-friendly interface and various features, including personalized travel recommendations, booking management, and access to exclusive deals.
Has Despegar.com received any awards?
Yes, Despegar.com has received multiple awards and recognitions for its excellence in the travel and e-commerce sectors, including accolades for customer service, innovation, and its contributions to the advancement of online travel services within Latin America.
How does Despegar.com ensure customer satisfaction?
Despegar.com prioritizes customer satisfaction by providing a user-friendly platform, 24/7 customer support, and a flexible cancellation policy. Furthermore, the company encourages customer feedback and continuously works on improving its services based on user experiences.
How does Despegar.com handle data security?
Despegar.com takes data security seriously and employs industry-standard security measures to protect customers' personal and payment information. This includes encryption, secure payment gateways, and regular security audits to ensure compliance with data protection regulations.
How does Despegar.com make money?
Despegar.com generates revenue through various streams, including commissions from airlines and hotels for bookings made through its platform, service fees charged to customers, and the sale of ancillary travel products such as travel insurance and car rentals.
How does Despegar.com respond to customer feedback?
Despegar.com actively encourages customer feedback through ratings, reviews, and surveys. The company analyzes this feedback to identify areas for improvement and responds to customer inquiries promptly to maintain a high level of service and satisfaction.
Is Despegar.com a publicly traded company?
Yes, Despegar.com, Corp. is a publicly traded company listed on the New York Stock Exchange under the ticker symbol NYSE:DESP. The company went public in 2017, allowing investors to trade its shares and contributing to its growth and visibility in the financial markets.
What does Despegar.com, Corp. do?
Despegar.com, Corp. is a leading online travel agency based in Latin America. It provides a platform for customers to book flights, hotels, vacation packages, and various travel services, catering specifically to travelers in the region. The company leverages advanced technology to offer personalized travel experiences, making it easier for users to find and book the best travel options.
What is Despegar.com's mission?
Despegar.com's mission is to empower travelers by providing them with the best tools and experiences to plan and book their journeys conveniently. The company aims to be the leading online travel agency in Latin America while fostering a culture of innovation and customer-centric service.
What is the future outlook for Despegar.com?
The future outlook for Despegar.com appears positive, as the online travel market in Latin America continues to grow. The company aims to expand its market share, enhance its service offerings, and capitalize on the increasing trend of online travel bookings following the recovery from the pandemic.
What regions does Despegar.com serve?
Despegar.com primarily serves the Latin American region, with services available in countries such as Argentina, Brazil, Chile, Mexico, Colombia, and Peru. The company is focused on expanding its reach within this market while adapting its offerings to suit local preferences and travel behaviors.
What services does Despegar.com offer?
Despegar.com offers a wide range of travel-related services, including flight bookings, hotel reservations, vacation packages, car rentals, and travel insurance. Additionally, it provides access to various activities and experiences at travel destinations, making it a comprehensive platform for all travel needs.
What strategies does Despegar.com use for marketing?
Despegar.com employs a range of marketing strategies, including digital advertising, promotions on social media, and partnerships with travel influencers. The company also uses targeted email marketing campaigns to reach potential customers and engage with existing ones.
What technologies does Despegar.com use?
Despegar.com utilizes advanced technology, including data analytics and machine learning, to improve its platform and enhance user experience. The company invests in technology to personalize recommendations, optimize search results, and streamline the booking process.
When was Despegar.com founded?
Despegar.com was founded in 1999 by a group of entrepreneurs in Argentina. Since its inception, the company has grown significantly and expanded its services across various Latin American countries, becoming a major player in the online travel industry within the region.
Where is Despegar.com headquartered?
Despegar.com is headquartered in Buenos Aires, Argentina. The company operates with a strong focus on the Latin American market and has additional offices in several countries across the region to better serve its diverse customer base.
Who are Despegar.com's main competitors?
Despegar.com's main competitors include other online travel agencies such as Expedia, Booking.com, and local players like ViajaNet in Brazil. These companies vie for market share in the online travel sector by offering competitive prices and a variety of travel options to consumers.
What is the current price of Despegar.com, Corp. Ordinary Shares?
The current price of Despegar.com, Corp. Ordinary Shares is 18.99
When was Despegar.com, Corp. Ordinary Shares last traded?
The last trade of Despegar.com, Corp. Ordinary Shares was at 4:10 pm EDT on April 2nd, 2025
What is the market capitalization of Despegar.com, Corp. Ordinary Shares?
The market capitalization of Despegar.com, Corp. Ordinary Shares is 1.35B
How many shares of Despegar.com, Corp. Ordinary Shares are outstanding?
Despegar.com, Corp. Ordinary Shares has 71.25M shares outstanding.