Marchex, Inc. - Class B Common Stock (MCHX)

Frequently Asked Questions About Marchex, Inc. - Class B Common Stock (MCHX)

Can small businesses benefit from Marchex's services?

Absolutely! Marchex offers solutions that are scalable and suitable for businesses of all sizes, including small businesses. Their services can help small companies track the effectiveness of their marketing efforts and improve customer engagement.

Does Marchex provide any API services?

Yes, Marchex offers API services that allow businesses to integrate their call analytics capabilities directly into their existing platforms or solutions, enabling seamless access to data and insights.

How can customers or interested parties get in touch with Marchex?

Customers and interested parties can get in touch with Marchex through their official website, where they can find contact information, request demos of their products, or access customer support services.

How does Marchex measure call analytics?

Marchex measures call analytics using sophisticated tracking systems that analyze call data such as call duration, source, and customer sentiment. This information provides clients with insights into customer behavior and campaign effectiveness.

How does Marchex utilize AI in its services?

Marchex utilizes AI to enhance its call analytics by analyzing conversation data to extract insights about customer sentiment, intent, and behavior. This advanced capability allows businesses to tailor their marketing strategies more effectively.

Is Marchex a publicly traded company?

Yes, Marchex, Inc. is publicly traded on the Nasdaq under the ticker symbol MCHX. As a public company, it is subject to regulations and reporting requirements set forth by the SEC.

What are Marchex’s growth strategies?

Marchex's growth strategies include expanding its technology offerings, enhancing AI capabilities, and pursuing partnerships that can broaden its market reach. The company continuously innovates to stay ahead in the competitive analytics space.

What are the key financial metrics for Marchex, Inc.?

Key financial metrics for Marchex, Inc. typically include its revenue growth, net income, EBITDA, and stock performance. These indicators help stakeholders evaluate the company’s financial health and market position.

What distinguishes Marchex from other analytics companies?

Marchex distinguishes itself through its proprietary technology that not only tracks calls but also provides in-depth analysis of consumer conversations through AI-driven insights, helping businesses make data-driven decisions.

What does Marchex, Inc. do?

Marchex, Inc. is a data-driven firm that specializes in providing actionable insights and solutions based on call analytics and advertising. Their technology helps businesses optimize their customer engagement through better attribution and understanding of phone calls originating from digital platforms.

What industries does Marchex serve?

Marchex serves a wide array of industries including automotive, healthcare, home services, and finance. Their solutions are designed to cater to any sector that relies heavily on phone calls for customer acquisition and engagement.

What is Marchex's approach to data privacy?

Marchex is committed to ensuring data privacy and compliance with regulations such as GDPR and CCPA. The company has implemented robust protocols to safeguard consumer information while providing valuable insights to its clients.

What is Marchex's mission?

Marchex's mission is to empower businesses to maximize their customer engagement through actionable insights derived from phone interactions, ultimately driving growth and improving customer experiences.

What recent developments has Marchex experienced?

Recently, Marchex has focused on expanding its product offerings within the call analytics space and enhancing its AI capabilities. This includes leveraging machine learning to better analyze consumer interactions and improve marketing strategies.

What services does Marchex offer?

Marchex offers a variety of services, including call analytics, call tracking, and marketing solutions that help businesses identify and analyze customer interactions via phone calls, ultimately improving marketing ROI and customer service.

What trends are influencing Marchex’s business model?

Current trends influencing Marchex's business model include the increasing importance of mobile marketing, the growing reliance on voice interactions in consumer behavior, and advancements in AI and machine learning technologies.

What types of data does Marchex analyze?

Marchex analyzes a variety of data types including call duration, the source of the call, customer demographics, and conversation details. This comprehensive analysis helps businesses understand patterns and trends in customer engagement.

When was Marchex founded?

Marchex was founded in 2003. Since then, it has evolved to become a leader in call analytics and advertising solutions, focusing on delivering impactful insights derived from consumer phone interactions.

Where is Marchex headquartered?

Marchex is headquartered in Seattle, Washington. This strategic location has allowed the company to tap into the vibrant tech ecosystem of the Pacific Northwest.

Who are Marchex's main competitors?

Marchex's main competitors include companies like CallRail, RingCentral, and Invoca. These firms also operate in the call analytics and marketing space, providing similar solutions aimed at optimizing communication and engagement.

What is the current price of Marchex, Inc. - Class B Common Stock?

The current price of Marchex, Inc. - Class B Common Stock is 1.480

When was Marchex, Inc. - Class B Common Stock last traded?

The last trade of Marchex, Inc. - Class B Common Stock was at 4:00 pm EDT on April 3rd, 2025